
Support systems · Product creation systems · Internal tools

Product catalog management was a bottleneck — one person controlling everything, manual data entry from complex supplier files.
AI system that parses natural language and supplier data, auto-matches to collections, enriches with metafields, and outputs structured Shopify products.
Scalable catalog creation. Non-technical users enabled. Human bottleneck removed.
“AI should translate messy inputs into structured systems.”

Gorgias web interface was slow and failing. Support team needed faster ticket management.
Custom Electron desktop app with simplified interface, real-time updates, and quick-reply workflows.
200+ uses/month. Improved response quality and speed.
“AI must live inside workflows, not as a standalone tool.”

Generic AI writing tools lack context and control.
Chrome extension that polishes text in any field with side-by-side preview and accept/reject workflow.
Control > generation. Users need to guide AI, not blindly accept outputs.
“Control > generation. Users need to guide AI, not blindly accept outputs.”